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Veolia awarded waste contract for North and East Herts

North Hertfordshire and East Hertfordshire councils have announced that their next joint waste, recycling and street cleansing contract has been awarded to Veolia. The contract is set to begin in May 2025. 

The contract will see significant changes to waste and recycling services later in 2025, including a new three-weekly collection cycle. 

Most residents will receive a new bin and the service will involve the three-weekly collection of: 

  • Mixed paper and cardboard in one bin 
  • All other dry recycling – glass, plastic bottles, pots tubs and trays and cans and foil – with a new addition of plastic bags and film in another bin 
  • General (non-recyclable) waste 

North Herts council’s weekly food waste collection service will remain unchanged, but East Herts will be introducing a new separate weekly food collection service – similar to North Herts’ existing service. 

In addition, the councils will operate a new fleet with vehicles which are 3.5 tonnes or under being zero emission.  

Councillor Tim Hoskin, East Herts council’s executive member for recycling and waste, said: “This new contract and service design gives residents the opportunity to recycle more materials and help the councils in their long-term ambitions to improve the environmental sustainability of services. As a result, we hope to see improvements in recycling performance over the coming years. 

 “We would like to thank Urbaser for their hard work and commitment to providing high quality services over the last seven years, and we look forward to continuing to work with them until May 2025.” 

North Herts and East Herts waste contract 

The councils have operated a joint contract and shared service for waste since 2018, the first of its kind in Hertfordshire. 

The councils will continue to work in partnership with current contractor Urbaser UK, which has recently been bought out by FCC, until the new contract starts in May 2025. Staff on the existing contract will transfer over from FCC to Veolia.  

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