Operations Improvement Manager

About the Role

As the Operations Improvement Manager, you will lead and manage improvement projects across West London’s Household Reuse and Recycling Centres (HRRCs) and waste transfer stations. Your role will be pivotal in ensuring the operational efficiency, health, and safety compliance of our sites. Key responsibilities include:

• Project Management: Identify and deliver improvement projects across key operational areas, including site infrastructure, materials management, and customer service.
• Health & Safety: Ensure all activities adhere to health, safety, and environmental regulations, striving to exceed standards.
• Stakeholder Engagement: Work closely with internal and external stakeholders, including site staff, contractors, and local authorities, to align project goals with the overall strategy.
• Data Management & Reporting: Analyse performance data to drive operational improvements and provide clear, actionable insights to senior management and stakeholders.
• Budget Oversight: Assist in managing contracts and projects with budgets up to £3 million, ensuring financial resources are used effectively.
• Leadership: Deputise for the Operations Manager and Senior Site Manager when needed, leading daily operations and mentoring staff.

What We Are Looking For

We are seeking candidates with a strong background in waste management and project management. The ideal candidate will:

• Hold an IOSH or NEBOSH Health & Safety qualification
• Have experience delivering improvements in waste management settings
• Demonstrate strong project management skills, including developing business cases and managing budgets
• Be skilled in using data and data visualisation to support decision-making
• Possess excellent communication skills, capable of presenting complex information to diverse audiences
• Have experience managing contracts and working with a wide range of stakeholders
• Be familiar with COTC (Certificate of Technical Competence) or be working towards it

Benefits

We offer a supportive working environment with comprehensive benefits, including:

• 28 days annual leave (plus bank holidays)
• Local Government Pension Scheme
• Cycle to Work scheme
• Employee Assistance Programme

Why Work for Us?

At WLWA, we value Leadership, Empowerment, Agility, and Partnership. You will play a crucial role in improving waste management practices, driving sustainability, and contributing to a greener future for London. If you are passionate about making a difference and possess the skills we are looking for, we encourage you to apply.

Application Process

We welcome applications from diverse backgrounds and encourage candidates to apply even if they do not meet every single requirement. We value the unique perspectives and experiences that different candidates bring to our team.

Inclusivity Statement
We are committed to creating an inclusive environment for all employees. No terminology in this advert is intended to discriminate on any grounds, and we welcome applications from all qualified candidates.

Potential Roles
You may have experience in roles such as Waste Management Project Manager, Environmental Operations Manager, Recycling Services Manager, or Site Improvement Specialist.

Apply now and join us in driving operational excellence!