Resident feedback is said to have informed a key element of the new contract, which included the desire to keep the current alternate weekly waste and recycling collections.
The contract, set to start on 1 April 2025, will cover waste and recycling collections in the borough, along with waste vehicle maintenance, street cleaning and footway winter maintenance.
Council officers will work closely with Veolia to understand and address the needs of local areas directly and a client management team will monitor costs and performance of the service. This contract monitoring is intended to ensure there is accountability for residents and the council should issues arise.
In partnership with the contractor, Croydon council has said there will be local employment opportunities for Croydon residents through apprenticeships, alongside a pledge to employ those that are long-term unemployed.
‘Restoring pride’
Jason Perry, executive mayor for Croydon, said: “This contract is a significant milestone in implementing my business plan and is a key priority in delivering a cleaner Croydon and restoring pride to our borough. Our streets will be tidier, and residents will notice a better service.
“More will be done to make sure that the contract will be monitored and if the service is not performing, the contractor will be held to account.
“I firmly believe that the ‘look and feel’ of the borough is vital to driving investment and restoring pride for those who live and work in Croydon. This new contract is about keeping what works and changing what doesn’t. It offers value for money and an improved service for residents.”
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