With Simpler Recycling on the horizon and the ongoing need to educate and encourage the public to recycle more, for councils to succeed it is crucial to make things as easy as possible for their residents. This starts with providing a great customer experience including better ways to communicate with residents to keep them informed.
In this session you will hear from two local authorities who are using our award-winning council mobile app and associated technologies to remind residents about bin collections, inform them about changes or disruptions to services and enable them to find the information they need when recycling at home.
What happens when there is bad weather, a road closure causes access issues, or a bin lorry cannot complete the round? How about communicating collection date changes during holidays? Are printable bin calendars and service disruption banners on council websites really a suitable means of communication in 2024?
Find out how local authorities are using our technology to solve these problems by proactively communicating with targeted groups of residents in real-time and see how easy it can be to put comprehensive recycling information right at their fingertips.
